Ingrid Hanou

Ingrid Hanou joined HelmsBriscoe in 2001 and is based in Seattle, Washington. With more than 35 years of experience in the hotel sales, meetings, and customer satisfaction research fields, Ingrid is uniquely qualified to deliver solutions and superior service to her clients. She is well-respected in the industry and has a proven track record as a prior director of sales and marketing with Marriott and Westin hotel companies. Ingrid applies her depth of experience to all her efforts on her clients’ behalf. In addition, Ingrid has been a key partner in developing and implementing solutions in the areas of customer satisfaction measurement, international convention trade show exhibitor studies, and focus groups for corporate and association management. As a past consultant to Starwood Hotels, Ingrid developed their international-lead referral program—one of the strongest such programs in existence today. Specializing in helping clients develop and implement strategic meetings systems, Ingrid is an asset to stakeholders who wish to focus on consolidation of their meetings and events.

Ingrid’s accounts include Fortune 50 corporate and national association clients. In addition, she leads a worldwide team of HelmsBriscoe Associates who collaborate on a top HelmsBriscoe account, providing real-time, around-the-clock support and hotel contract negotiation experience in global markets. Under her leadership, the client has centralized their meetings and benefited from substantial cost savings. Ingrid has achieved HelmsBriscoe’s highest recognition level three times and is a member of the prestigious Rainmaker Emeritus Circle. In addition, she has achieved the Chairman’s, Master's, and President’s Club top producer awards numerous times since 2011. Consistent delivery of exceptional service, attention to detail, and specializing in finding locations that perfectly suit any variety of requested needs makes Ingrid invaluable to her clients. What truly sets her apart is that she is an advocate for her clients, bringing integrity and genuine care to each site selection and contract negotiation.